Technical Writing/Documentation/Editing/Proofreading/Computer Support:
Makai Ocean Engineering, Inc has a Technical Writing entry level support position open which consists of 80% time technical writing, documentation, editing, proofreading and 20% time computer workstation support.
Makai Ocean Engineering is a small, but growing, technical firm who specializes in the design of large ocean pipelines for renewable energy sources, the development of software for planning and installing fiber optic submarine cables, and the development of advanced 4D/5D software for use with scientific data. All of Makai’s employees have technical backgrounds and many have advanced scientific degrees. We are looking for someone who is a team player and is comfortable working with engineers and scientists to produce scientific reports, proposals, software manuals and product literature. In addition, the candidate should have basic troubleshooting skills for PC workstations. Due to the nature of the business and the small size of Makai, the candidate should have excellent time management skills, be able to multi-task and wear multiple hats when needed.
You will be working with engineers and business managers to proof and edit documents for grammar, insert images, correct/manipulate formatting (knowledge of MS Word styles is essential), spell-check and print or submit proposals to the appropriate agencies. Secondarily, you will be creating technical manuals which describe the operation of our software. Technical objectives will be to learn the software, take screen captures, and write a manual with tutorials on how to use the software. Tutorials may include videos with narration. Other tasks may include marketing material such as press releases, brochures, posters, CD ROM disks, and web sites. Candidates are required to have a technical degree and experience in writing scientific documents.
The computer support involves providing hands-on "help desk" computer and network support for Makai employees on a daily basis. Support issues include printer troubleshooting, network file shares, local driver issues, installation of new software, and general administration of usernames/passwords. Support also involves the installation and setup of new workstations. The candidate should be comfortable with computers and troubleshooting problems. For example, if a user cannot print to a network printer, what would be the steps to take to figure out the problem? If a user cannot login to the workstation, what actions need to be taken? You should be able to open a computer and describe all the parts and their purpose (A+ certification is a plus).
Responsibilities of this position:
-Editing and proofreading scientific proposals and reports
-The creation of software manuals
-The creation of product literature and press releases
-Providing daily support for PC workstations
The candidate should have solid verbal and written communication skills and the following qualifications:
-Excellent proficiency with Word
-Proficiency with styles
-How to insert and modify images and captions
-How to create custom numbered lists
-How to create dynamic table of contents
-How to link to external documents
-Proficiency with Excel
-Formatting tables
-Creation of formulas
-Know the difference between absolute and relative references
-Creation of charts and graphs
-VBA experience a plus
-Proficiency with CorelDraw and Photoshop (or similar)
-Create vector-based drawings from hand drawn sketches
-Modify images for publication in literature and web
-Taking screen captures for manual creation
-Proficiency with computers
-Windows XP and Vista OS
-Configuring network printers and shares
-Installing operating systems
-Ability to troubleshoot viruses and malware
-A+ Certification a plus
-Ability to obtain a secrete clearance a plus
The candidate will maintain a high level of professionalism and bring a positive attitude to Makai's drug free work place. The candidate will become part of Makai’s business operations and development team and will report to the Operations Coordinator. Applicants must be a U.S. citizen and willing to obtain a Security Clearance. Please send cover letter and resume to Dr. Michael Nedbal (michael.nedbal@makai.com). Your cover letter should discuss your experience and training relevant to this position and why you want to work at Makai. |