Cable Software Sales Customer Satisfaction Survey
Thank you immensely for taking the time to participate in this survey. Makai proudly holds ISO9001 certification, and we place a significant emphasis on ensuring customer satisfaction. Your valuable feedback will play a crucial role in enhancing our product designs and service delivery.
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1. EASE OF ORDERING: Was it was easy to access Makai's products?
2. SALES REPRESENTATIVE: Was the sales representative responsive, knowledgeable, and courteous in answering your questions and addressing your needs?
3. ACCURATE QUOTE: Did our staff understand your requirements and provided an accurate quote?
4. ON-TIME DELIVERY: Was the product(s) delivered on time?
5. PRODUCT AS EXPECTED: Did the product satisfy your expectations?
6. INVOICING: Was the invoice accurate and received on time?
7. SUPPORT REPRESENTATIVE: If you had the opportunity to contact a support representative, was he/she responsive, courteous, and knowledgeable in providing a solution to my problem?
8. OVERALL SATISFACTION WITH MAKAI PRODUCTS: Would you do business with Makai again?
Please check this box if you consent to have your comments published on our website as a customer testimonial - thank you.