Engineering Services Customer Satisfaction SurveyThank you immensely for taking the time to participate in this survey. Makai proudly holds ISO9001 certification, and we place a significant emphasis on ensuring customer satisfaction. Your valuable feedback will play a crucial role in enhancing our product designs and service delivery.Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Name *Company Name *Email Address *1. PROJECT INITIATION: Did our staff understand and/or help you forumulate your requirements/needs?Very DissatisfiedDissatisfiedNeutralSatisfiedVery SatifsiedN/A2. PROPOSAL: Did the proposal address your requirements?Very DissatisfiedDissatisfiedNeutralSatisfiedVery SatisfiedN/A3. COMMUNICATION: Did the engineer(s) answer/clarify any question you had about the proposed work?Very DissatisfiedDissatisfiedNeutralSatisfiedVery SatisfiedN/A4. INFORMED OF PROJECT STATUS: Were you informed of the project status on a timely manner?Very DissatisfiedDissatisfiedNeutralSatisfiedVery SatisfiedN/A5. ON SCHEDULE DELIVERY: Considering any change orders and other contributing factors, was the service delivered on schedule?Very DissatisfiedDissatisfiedNeutralSatisfiedVery SatisfiedN/A6. VALUE: Considering any change orders and other contributing factors, did Makai provide a good value for the services rendered?Very DissatisfiedDissatisfiedNeutralSatisfiedVery SatisfiedN/A7. SUPPORT: If you have had the opportunity to contact support, was the engineer responsive, courteous, and knowledgeable in providing a solution to your problem?Very DissatisfiedDissatisfiedNeutralSatisfiedVery SatisfiedN/A8. OVERALL SATISFACTION WITH MAKAI SERVICES: Based on your experience as our customer, would you recommend Makai's services?Very DissatisfiedDissatisfiedNeutralSatisfiedVery SatisfiedN/APlease provide any additional comments that you may have, or indicate areas you believe need improvement. Please check this box if you consent to have your comments published on our website as a customer testimonial - thank you.I hereby consent to have my comments published on our website as a customer testimonial.Submit